Cookies Policy

Effective Date: November 3, 2026

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us understand how visitors interact with our website and improve user experience.

2. How We Use Cookies

We use cookies for the following purposes:

• Remembering your cookie consent preferences
• Maintaining session continuity during form submissions
• Understanding which pages are most frequently visited
• Analyzing traffic patterns to improve website performance
• Enhancing website security and preventing fraudulent activity

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, form submissions, and secure access. The website cannot function properly without these cookies.

Examples:

• Cookie consent preferences
• Session identifiers
• Security tokens

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve website structure and content.

Examples:

• Page view tracking
• Time spent on pages
• Navigation patterns
• Referring sources

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your service selections and preferences.

Examples:

• Selected service preferences
• Form auto-fill data
• Language preferences

4. Third-Party Cookies

We may use third-party services that place cookies on your device. These services are carefully selected and operate under their own privacy policies. We do not control these third-party cookies and recommend reviewing their respective privacy policies.

5. Cookie Duration

We use both session cookies and persistent cookies:

• Session cookies: Temporary cookies that expire when you close your browser
• Persistent cookies: Remain on your device for a set period or until manually deleted

Cookie consent preferences are stored for 12 months. Analytics cookies typically expire after 24 months.

6. Managing Cookie Preferences

You have the right to accept or reject cookies. When you first visit our website, you will see a cookie banner allowing you to accept or reject non-essential cookies.

6.1 Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored on your device
• Delete cookies individually or all at once
• Block cookies from specific websites
• Block all cookies from all websites
• Receive notifications before cookies are stored

6.2 Browser-Specific Instructions

Each browser handles cookies differently. Please refer to your browser's help documentation:

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

7. Impact of Blocking Cookies

Please note that blocking or deleting cookies may impact your experience on our website. Some features may not function properly, including:

• Service selection and form submission
• Remembering your preferences
• Website personalization features

Essential cookies cannot be disabled as they are necessary for basic website functionality.

8. Cookies We Use

Below is a detailed list of cookies used on our website:

Essential Cookies

• cookieConsent - Stores your cookie consent preference (12 months)
• selectedService - Temporarily stores selected service during form completion (session)

Analytics Cookies

• _ga - Distinguishes unique users (24 months)
• _gid - Distinguishes users (24 hours)

9. Updates to This Policy

We may update this Cookies Policy to reflect changes in our cookie usage or legal requirements. We will notify you of significant changes by posting an updated version on our website with a revised effective date.

10. Contact Us

If you have questions about our use of cookies or this Cookies Policy, please contact us at:

Email: [email protected]
Address: Level 14, 234 Collins Street, Melbourne VIC 3000, Australia